Effective Date of Current Policy: 15th August 2019
The Information We Collect
Personally identifiable information (or personal data) is information that identifies you as an individual or from which you are identifiable. The provision of personally identifiable information by you is necessary in order for us to provide you with certain services.
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
Coffee & TV collects the following information:
When you register your interest with us
If you register your interest with us through our Sites, you may be asked to provide your personal and contact details such as your name, email address, job title, and the company you work for (“Contact Data”). We will use this information in order to follow up your interest and see how we can help you, and to respond to any enquiries generally. Our lawful basis for this processing is our legitimate interest in following up leads with potential customers and responding to enquiries.
If you would like to use our services
If you decide you would like to use our services, we will use your Contact Data, together with any other information we require from you such as your address and bank account details (“Client Data”), to onboard you as a client and provide our services to you. Our lawful basis for this processing is so that we can perform our contract with you.
Any financial information you provide us such as bank account and credit card details (“Financial Data”) will be used to process payments from you for our services. Our lawful basis for this processing is our legitimate interests in processing payments for services we have provided.
Subject to obtaining your consent where required by applicable data privacy laws, we may also use your Contact Data to notify you of events that we think may be of interest to you, and to let you know about new products and services we are offering. If you decide at any time that you no longer wish to receive notifications from us, please refer to the paragraph below captioned “Marketing”.
In addition, we may send emails containing important administrative information regarding either the Sites or services to users who have provided us with their email addresses. Our lawful basis for doing so is for the performance of our contract with you. Because this information may be important to your use of the Sites, it is generally not possible to “opt out” of receiving these email communications and continue receiving our services.
We may also aggregate your information with similar data collected from other users in order to help us improve our Sites and the services we provide through our Sites. We do not use this data in any way to create or maintain a personal profile of you or to collect personally identifiable information from you.
The Sites are not intended for or directed to children under eighteen (18) years of age, and Coffee & TV does not knowingly collect personally identifiable information from such individuals. If you are younger than eighteen, do not provide any personally identifiable information while using the Sites.
Who We Pass your Information To
We may disclose your personally identifiable information to our service providers to the extent necessary to enable them to perform certain Site-related services (for example, web hosting, to improve Site-related services and features, or for maintenance services) on our behalf. Such third parties include:
All service providers are required to comply with the privacy practices and policies of Coffee & TV and are permitted to use data only for the purpose of performing services on our behalf.
We also reserve the right to disclose such information to any third party if we believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with certain legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Sites or our network; and/or (iv) to protect the rights, property, or safety of Coffee & TV and its affiliates, their partners, and employees, the users of the Sites, or the public.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Some service providers may be based in jurisdictions whereby compliance can be guaranteed if they are part of an approved certification mechanism.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Individuals in the EU have certain data subject rights which may be subject to limitations and/or restrictions. These rights may include the right to: (i) request access to and rectification or erasure of their personal information; (ii) obtain a restriction of processing or to object to processing of their personal information; and (iii) data portability. If you are based in the EEA and would like to exercise one of the above-mentioned rights, please send us your request via email to firstname.lastname@example.org. Individuals in the EU also have the right to lodge a complaint about the processing of their personal information with their local data protection authority.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Coffee & TV seeks to adopt appropriate physical, technological and organisational security measures that are consistent with industry practice in order to assist with protection against the loss, misuse, and alteration of personally identifiable information that is under our control.
Unfortunately, no security system or system of transmitting data over the Internet is guaranteed to be 100% secure. As a result of the foregoing, while we do undertake commercially reasonable efforts to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and Coffee & TV’s servers, or any information shared with us or with any third party through or in connection with the Sites.
You provide all such information entirely AT YOUR OWN RISK. Coffee & TV retains personally identifiable information for as long as necessary to fulfil the purposes for which such personally identifiable information was collected and in compliance with applicable laws.
We may contact you periodically by e-mail to provide information regarding events, products, services and content that may be of interest to you, unless you advise us that you do not wish to receive marketing or market research communications from us. If applicable law requires that we receive your explicit consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your explicit consent.
If you wish to stop receiving marketing or market research communications from us, or would like us to stop processing your personal information in any other way, you can either use the “unsubscribe” button in all marketing communications that we send to you, or contact us as described below to let us know what types of communications you wish to stop receiving.
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